Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Old member photo still sent with all club emails.

  • Wieder
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Old member photo still sent with all club emails.

8 years 3 months ago
#70862
For our club (4147132), the header in outgoing emails still contains the photo of our former president/club administrator (please see attached screen shot). How do I change/eliminate this photo. It is confusing to members receiving our emails.

Thanks.

Gerry Wieder
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  • Brian
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Re: Old member photo still sent with all club emails.

8 years 3 months ago
#70864
Check your email client for the "From:" email clients like gmail hang onto old information.
You may have to create a contact record for the email address in the from.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: SteveTheTechie
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Re: Old member photo still sent with all club emails.

8 years 3 months ago
#70867
Thanks, Brian. It gives me another place to look I guess. I notice this member has "server@toastmastersclubs.org". Could that be causing this? I'll be asking one of the FTH gurus at our club tonight, and this member, I we can figure out how this works.
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  • SteveTheTechie
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Re: Old member photo still sent with all club emails.

8 years 3 months ago
#70889
As Brian is noting, this is *not* a FreeToastHost issue (we have no way to fix it ourselves)... it is a problem with your email client caching old display names for email addresses. If you were to compare what several members in your club see using different email providers, you would find out that some see the same thing as you, but some do not. Only known way to force the proper display name is to create an explicit contact for the server email address.
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