Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Unable to receive email

  • anandpde
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Unable to receive email

8 years 2 months ago
#71070
Dear Support Team,

I am using the Membership management module to add new members to our club. Once I add a new member it shows me a message saying that an email will be sent to the member asking them to opt-in. However one of our new member is unable to receive an email. I even tried to remove and add the member again. But it did not make any difference and the person is unable to receive the email.

Our club number is 4011.
The member email address is: Yehuanhuan2016@sina.com

Could you check the server logs to find if the opt-in email sent to the above email address was sent successfully?

Thanks and Regards,
Anand.
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  • Brian
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Re: Unable to receive email

8 years 2 months ago
#71071
We have opened a path to their mail server he should have received the email now.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • anandpde
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Re: Unable to receive email

8 years 2 months ago
#71091
Thanks Brian for your quick support.

The member has received the email now. We can close this topic.
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