Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cookies and passwords

  • Ruth Iverson
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Cookies and passwords

8 years 2 months ago
#71448
Club #999248 website TCOTS.toastmasterclubs.org My name and position. Ruth Iverson/VPE
I have members whose passwords just stopped working. The error message was we needed to accept cookies. We have done that. It still gives us the same error message “enable cookies”. Again, we have done this. We rebooted the iPhone and iPad and we are still receiving the same error message. How do we fix this? My new members are frustrated and feel they don’t have time to keep going through this nonsense. I agree with them and I am VERY frustrated. PLEASE provide information we can use to correct this. My members need to have the ability to go on our club website and sign up for a meeting role.
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  • SteveTheTechie
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Re: Cookies and passwords

8 years 2 months ago - 8 years 2 months ago
#71449
Watch your tone... we are all volunteers and Toastmasters members here, trying to help.
Refer to our Terms of Use: support.toastmastersclubs.org/doc/item/terms-of-use-agreement
If you insist on being antagonistic to us, I will simply lock the thread and refuse to provide support.

Please make sure you are properly setting your cookies. Please makes sure you are not trying to log into more than one device at a time for a specific website. Please make sure that you are not trying to log into a specific website on more than one browser tab.

For information on setting cookies on an iPad, refer to the following that I found via Google for you:
www.whatismybrowser.com/guides/how-to-en...-cookies/safari-ipad
Last edit: 8 years 2 months ago by SteveTheTechie.
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  • Ruth Iverson
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Re: Cookies and passwords

8 years 2 months ago
#71536
Club website: TCOTS.toastmastersclubs.org club # 999248 my name Ruth Iverson - club VPE

Steve,
I am very sorry. I really don’t mean to come across as a mean nasty person because I really am not. I am just very frustrated with the website and I am trying to help the club with passwords and other issues. When I had asked for assistance in creating new agendas about six weeks ago, I was sent the same message over and over (not by you) and I had explained several times we had tried the suggestions and they did not work. I finally got help elsewhere.
Steve, I have tried the suggestion you sent, and I’ve tried it a couple of times only to get the same error message. Is there anything you can do to help us out?
Thank you
Ruth Iverson
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Re: Cookies and passwords

8 years 2 months ago
#71539
Well, the problem is that I do not have an iPad... I think Pam does.
(e.g., I may not be much help beyond what I have already done.)

It looks like another user had an issue with an iPad, but it cleared up all of a sudden... that is symptomatic of a caching issue. Because of that, I am going to suggest you have your member scroll to the bottom of the screen and click the reload link to see if that helps.
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Re: Cookies and passwords

8 years 2 months ago
#71559
Thank you so very much,Steve. I never thought about the use of an iPad. But you are right. There are places where an iPad does not work. I will try it on my lap top with my Member. But first we will follow your advise and see how that works.
Thank you again for your help and I will definitely watch my attitude from now on. Thank you for bringing it to my attention. With you telling me about my attitude I would not have been able to fix it. I will be more lady like.

Ruth Iverson
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