Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

president email address not working

  • leanne.woodhouse@sasktel.com
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president email address not working

8 years 2 months ago
#71618
1245

I received a notice that the contact us email address is not working. It turns out that the president-1245@toastmastersclub.org email address is not working and that is what the Contact Us link is connected to. When I look at the Club Email address list, it shows the email address as being president-1245@toastmastersclubs.org but the error message comes back as president-1245@toastmastersclub.org (no S in club). I don't believe I changed that - not sure how I would do it. How can I fix that? It just started happening - last week it worked fine.

This is the error message:

Your email message to president-1245@toastmastersclub.org could not be delivered and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: president-1245@toastmastersclub.org
Email Subject: test
Date Sent: Thu, 23 Aug 2018 18:11:57 +0000

Diagnostic Code: 550 No such person at this address
Delivery Status: 5.1.1 userunknown
Date Last Attempted: Thu, 23 Aug 2018 18:12:42 GMT

NOTE: This email address may be invalid or non-working and should be changed or deleted.
If you have any questions about this, please visit us at support.toastmastersclubs.org .
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Re: president email address not working

8 years 2 months ago
#71620
1) the correct email address president-1245@toastmastersclubs.org FTH does not have any domain without the s in clubs

2a) Your president has a secondary email that is spelt wrong
2b) Your president should not be using a toastmastersclubs email in his profile it just creates a mail loop
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: SteveTheTechie
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Re: president email address not working

8 years 2 months ago - 8 years 2 months ago
#71623
Brian wrote: 2b) Your president should not be using a toastmastersclubs email in his profile it just creates a mail loop
Just to underscore Brian's comment, *no one* should ever be using a FTH list or officer email address in Membership Management or their Member Profile--it is like asking the system to send email to itself. (email loop) I am assuming that your club president was trying to do that and probably got the following error back:

  • The secondary email address can not be a club list, alias, or group email address. Please change it to an email account address that can receive email.
Last edit: 8 years 2 months ago by SteveTheTechie.
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