Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

locked out of admin access

  • dmccrae@telus.net
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locked out of admin access

7 years 11 months ago
#72774
Hi, Somehow I've managed to lock myself out of my admin access while I was resetting my own password as a member. Can you please help? Thanks, I'd appreciate you sending me a reset or email as to how to proceed.

Delia McCrae
VP Education, Website Administrator, James Bay Toastmasters 2952
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  • LindaMann
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Re: locked out of admin access

7 years 11 months ago
#72776
Just relog in or set up a new password
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Re: locked out of admin access

7 years 11 months ago
#72781
Check your email for the forgot password link.
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Re: locked out of admin access

7 years 11 months ago
#72783
Thanks, I got the link & it worked so I could change the password. However, when I went back to sign in again I was locked out again. I will have to do the whole process again it seems. Perhaps I didn't confirm my FreeToastHost link first.

Thanks for your help
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  • Brian
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Re: locked out of admin access

7 years 11 months ago
#72784
1) we don't lock people out.
2) if your browser is not setup properly is will refuse to store the log in cookie.
check you browser settings.
support.toastmastersclubs.org/doc/item/cookie-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: locked out of admin access

7 years 11 months ago
#72793
I've checked my settings and cookies are not blocked. What happened was I changed my password for my member access. Somehow in the process the club admin access got blocked. When I check my keychain it shows the same password as for my member access but this isn't working. So, I need you to bypass again so I can go on to the admin tab and reset the admin password. Thanks for your help & patience with this important matter. I've been doing this for 3+ years as admin & haven't had an issue. At the same time, I haven't changed my own password for quite sometime, I don't know if these issues are related - somehow my iCloud password key remember doesn't seem to be recording the admin password which is unusual, I do this frequently with other websites with no issue. When I used the 'password from this site' for the admin access, it said either the club # or the password were wrong. Somehow I think it can be solved quite simply but I do need a reset to see if I can get it working again. Thx

Delia McCrae
VP Education James Bay Toastmasters / Website administrator
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