Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New member unable to set password/login

  • therese
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New member unable to set password/login

7 years 11 months ago
#72855
I have setup this person's email as a member. She did the AGREE for the email so her email is now in the member list. Then she tried to authenticate and set her password and this is the popup she got.

I have deleted her email from the member list and we tried again, and still she can not set her password and get access.

She is using a hotmail account.

Thank you if you can help me.
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  • SteveTheTechie
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Re: New member unable to set password/login

7 years 11 months ago
#72856
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  • Brian
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Re: New member unable to set password/login

7 years 11 months ago
#72858
I needed at least a first name so I can check what is happening with the email.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • therese
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Re: New member unable to set password/login

7 years 11 months ago
#72877
Hi Thank you for your help. Her name is Ning Hu.
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Re: New member unable to set password/login

7 years 11 months ago
#72879
You still have not supplied your club number without it we can do nothing.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New member unable to set password/login

7 years 11 months ago
#72880
Hi. Thank you for your help. I am new to this. Sorry I didn’t know what I should supply. Again thank you for your help.

My club numbert is 5902.
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