Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Members cannot ign in, webmaster cannot change agenda

  • Andreas
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Members cannot ign in, webmaster cannot change agenda

7 years 9 months ago
#73562
URGENT - please help
Members cannot sign in, nor can the webmaster edit the agenda.

***DATA TRANSFER ERROR***
JavaScript Function=Make Agenda[makeagenda / Save]
Status=error
Error=

Please notify us about this at support.toastmastersclubs.org .

Would you like to reload this website from the server?

***DATA TRANSFER ERROR***
JavaScript Function=Make Agenda[fth-take-role]
Status=error
Error=

Please notify us about this at support.toastmastersclubs.org .

Would you like to reload this website from the server?
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  • RayJSavoie
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Re: Members cannot ign in, webmaster cannot change agenda

7 years 9 months ago
#73570
Our club is encountering the very same error, Please assist us ASAP we cannot fill in our agenda for upcoming meeting.
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  • SteveTheTechie
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Re: Members cannot ign in, webmaster cannot change agenda

7 years 9 months ago
#73608
We updated our MySQL database engine today to the latest available version.
Apparently, there was a change in the way the engine works that we were not anticipating--Brian has made a settings change to address this. (Brian comes to our rescue, once again! :cheer: :thumbsup: )

This now appears to be working fine (for me, anyway).
Can you please retry your actions and let us know how it goes?
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  • RayJSavoie
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Re: Members cannot ign in, webmaster cannot change agenda

7 years 9 months ago
#73616
Hi,
I tried updating one of our agendas and the problem is now resolved. Thank you for the prompt action to address the issue!
As a DBA, I can sympathise :)
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