Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

I cannot change password after launching admin console

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Re: I cannot change password after launching admin console

7 years 4 months ago
#75428
the link logs you in as the site admin, go to the admin console and change the admin password and save.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: I cannot change password after launching admin console

7 years 4 months ago
#75429
This is the same message I keep receiving.
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Re: I cannot change password after launching admin console

7 years 4 months ago
#75430
1) make sure your browser accepts cookies
support.toastmastersclubs.org/doc/item/cookie-settings

2) make sure your password follows these rules
Code:
Passwords must be at least 10 characters in length and contain both letters and numbers, and may also contain any of the following: _~!@#\$&*-+=
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: I cannot change password after launching admin console

7 years 4 months ago
#75432
It meets the criteria and my browser accepts cookies.
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Re: I cannot change password after launching admin console

7 years 4 months ago
#75433
Password has been reset and notification sent
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: I cannot change password after launching admin console

7 years 4 months ago
#75434
I agree it should, it has before, but it is not working... I've done each step very carefully with the same results.
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