Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Site Cannot be reached

  • dehmann
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Site Cannot be reached

7 years 2 months ago
#76320
What are we to do when site cannot be reached? My cache is not problem and I have no problem reaching any other sites. Also what does "Failed to create attachment directory" mean. Support from FTH is a huge issue as not everyone is a techie.
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  • SteveTheTechie
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Re: Site Cannot be reached

7 years 2 months ago - 7 years 2 months ago
#76324
dehmann wrote: Support from FTH is a huge issue as not everyone is a techie.

It is a problem when users do not post their club number here as we require or give us enough specifics to help figure out what is going on.

If you are only here to complain about a problem that you have not given us enough information to help you resolve, we will simply lock the thread and move on to the next person.
Last edit: 7 years 2 months ago by SteveTheTechie.
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  • dehmann
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Re: Site Cannot be reached

7 years 2 months ago
#76327
I appreciate the response, however rude it was. Yes I was in a hurry and did not provide club number. However, I don't see that my questions and comments constituted ranting and complaining. I was simply advising what I had done on my side to troubleshoot the problem and trying to determine if there were an overall problem with the sites. In the meantime, I found the problem and yes you may lock the thread. One last suggestion, you may want to consider a conflict resolution class if you can't respond to users in a more polite manner.
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  • Brian
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Re: Site Cannot be reached

7 years 2 months ago
#76330
You have not supplied your club number, without it we can do nothing for you.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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