Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New member initial log in

  • gwtaylor18@yahoo.com
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New member initial log in

7 years 1 week ago
#77526
I have a new member Zach Mims #07585524 United Public Speakers club #5163164. Zach has not been able to authenticate a password. He has received the email link to reset his password without success. I have copied the link from the email put in to a separate browser which then opens to our club page. We walk through the steps to create password and we cannot get past this point of the process. What can my new member do to gain access to our club page?
Gary Taylor
Club President
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Re: New member initial log in

7 years 1 week ago
#77532
Does he get as far as pressing the save button? Can he access any of the members only menu items when he is logged in?

Make sure that he has cookies enabled. support.toastmastersclubs.org/doc/item/cookie-settings

The link is only valid for a day - he'll probably have to start again
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Re: New member initial log in

7 years 1 week ago
#77536
Links for passwords are only good for one click. It the member clicked the link it is no good for you.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New member initial log in

7 years 1 week ago
#77540
I sent the link regarding the cookies to our new member. The links were all used the same day, we made three attempts to complete this process in a 10 minute time frame. All three attempts failed.
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Re: New member initial log in

7 years 1 week ago
#77541
When the member clicks the link he receives another email with the same link after making an attempt to authenticate his email.
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Re: New member initial log in

7 years 1 week ago
#77542
I just send Zack a link have him click it and tell me the error he receives.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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