Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Login Error

  • DramaDr
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Login Error

7 years 1 week ago
#77537
A member of our club is attempting to reset their password to the club website. He is receiving the email with the link, but when he clicks on the link he gets the following error message.

“There was an error with your login – the Session ID attached to your email (large number) was not valid. Please check to make sure the full link from the most recent email was sent when clicked”

I'm wondering if it is something to do with his email address. He is using protonmail.com which I have never heard of.
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  • Brian
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Re: Login Error

7 years 1 week ago
#77539
Have the person copy the link text from the email, seems some email clients are modifying the underlying links.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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