Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Admin Console - Membership Management Issues

  • AndyVicPark
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Admin Console - Membership Management Issues

6 years 11 months ago
#77863
When I have my admin console open and I click on the "Membership Management" tab or the "email and contact forms" tab,
I get errors and then get logged out.

e.g. membership management error:
** Data Transfer Error **
JavaScript Function = AJAX[WhichVAR = AllMembership]
Status = DataTransfer Failed
Error = Logged Out
** Please Login Again **

Upon trying to save a new admin password I get an error that I am no longer logged in.

I saw on another post that reloading the page from the server might help,
but: Clicking the reload website from server button does not fix it.

Tried different browsers (chrome, firefox, and safari) with cookies enabled.
Also tried using a different computer/network.

I have had this issue for a week now.
My Club Number: 1437841
My Club Website: victoriaparktm.toastmastersclubs.org/

Any help would be appreciated! Thank you.
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  • Brian
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Re: Admin Console - Membership Management Issues

6 years 11 months ago
#77868
It was your home page it was a disaster. It had several bad image pointers that were actually admin logins.

Who ever updated your page needs to have some instruction on how to edit a page and insert images.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: AndyVicPark
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  • AndyVicPark
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Re: Admin Console - Membership Management Issues

6 years 11 months ago - 6 years 11 months ago
#77887
Thank you, working perfectly now! We will refer to the docs in future.
Last edit: 6 years 11 months ago by AndyVicPark.
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