Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

No Link for New Members to "Opt In"

  • hlane
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No Link for New Members to "Opt In"

6 years 11 months ago
#77937
Hello,
I couldn't find this issue anywhere so here it is ... There are two members in one of my clubs who are receiving the opt in message but the link is not clickable. Also, when they copy the link and paste in browser it still does not work.
Thanks.
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  • Brian
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Re: No Link for New Members to "Opt In"

6 years 11 months ago
#77941
1) we always need the club number

2) when the issue is with people we need at least a first name.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • hlane
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Re: No Link for New Members to "Opt In"

6 years 10 months ago
#77996
Hello Brian,
How are you? Below is the information you need.

Club #4578 Westside Toastmasters

The two who are unable to opt in are Daniel and Ifeoluwa.

The problem with both of them is that they are unable to click on a "live" link, therefore they are copying and pasting the link in a browser but are still not able to reach a link to opt in. I'm meeting with them today hopefully, to see what's going on.

Thanks.

Heather Lane
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Re: No Link for New Members to "Opt In"

6 years 10 months ago
#77997
I added myself and received the opt-in email and the links were there and active.

Have them copy the entire link text and paste into notepad and then ensure it is one line and then copy and paste into their browser address bar.

Their mail server / email app is playing with the links
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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