Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Can't Login to One Website

  • KimKP
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Can't Login to One Website

6 years 9 months ago
#78301
I belong to three clubs. Since before Christmas I have been unable to login into Talking Arrowheads #2870011. I first went to our administrator, She suggested a couple of things which hasn't work.When I try to redet my password I get this:There was an error with your login -- the Session ID attached to your e-mail (Genm1GKwBSBtI1V00EeiZ6E5X) was not valid. Please check to make sure the full link from the most recent email was used when clicked.
As the Clubs VP of Ed I am at a standstill --Can you help? I am sending from my other club where I could get into the sight.

Kim KP
Trendsetter Toastmasters 1338
Talking Arrowheads 2870011
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  • Brian
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Re: Can't Login to One Website

6 years 9 months ago
#78304
1)Try clicking the reload link at the bottom of your site, and then log in.
2) If that does not work clear your browser cookies.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • KimKP
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Re: Can't Login to One Website

6 years 9 months ago
#78340
I did exactly what you said and cleared all cookies both on my computer and chrome. I am still getting error messages and unable to log in, Is there anything else I should be doing?
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  • Pam
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Re: Can't Login to One Website

6 years 9 months ago
#78343
My suggestion:
Make sure you're logged out of the working website (browser closed)
Open problem website. Click into a public page other than your home page.
Now try logging in again, and request a password reset if you have forgotten your password or it doesn't work. Only use the latest email link to try logging in again.
Let us know the results
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
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  • Brian
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Re: Can't Login to One Website

6 years 9 months ago
#78344
What are the error messages you are getting?

go to 2870011.toastmastersclubs.org
click the member log in
type your name and a space
select it from the list (could be only one)
enter your password.
click Login
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • SteveTheTechie
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Re: Can't Login to One Website

6 years 9 months ago - 6 years 9 months ago
#78352
This is a weird issue... We need more specifics to troubleshoot. . is this a mobile login?
Code:
[2020/01/05 20:13:06/IP=72.241.194.161/Club=2870011] Member Login for (Kim A Kensler-Prager, ACB) SUCCESSFUL. Member Session ID=[ tDl6OUBsWb9hiKPIFCr09d54D ] [2020/01/05 20:13:07/IP=72.241.194.161/Club=2870011] Member Authentication FAILED. Member Session ID in URL=[ tDl6OUBsWb9hiKPIFCr09d54D ] not found in database for this website.

It looks like the session key is not getting saved, but that does not make any sense.
Last edit: 6 years 9 months ago by SteveTheTechie.
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