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If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

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Contact Form Emails not delivered to all recipients

  • Lessard
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Contact Form Emails not delivered to all recipients

6 years 8 months ago - 6 years 8 months ago
#78751
Hi,
We setup 3 recipients for the Contact Form (President, VPM, an other officer). Since recently, only the VPM gets emails from potential guests using the Contact Us form. Prior to that, emails were correctly redirected to the 3 officers.
I checked the configuration and it looks fine, the 3 recipients have all an active account.
How would I go about fixing this ? Can I access email server logs ?

Thanks!

Club number: 56
Club name: Golden Gate Toastmasters
Last edit: 6 years 8 months ago by Lessard.
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  • Brian
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Re: Contact Form Emails not delivered to all recipients

6 years 8 months ago
#78752
without your club number we can do nothing for you.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Lessard
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Re: Contact Form Emails not delivered to all recipients

6 years 8 months ago
#78753
Hi Brian,

Club number is 56 (Golden Gate Toastmasters).

Thanks !
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  • SteveTheTechie
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Re: Contact Form Emails not delivered to all recipients

6 years 8 months ago
#78754
You do not have contact-56@toastmastersclubs.org enabled for your club, so I suspect that you actually have the vpm address entered in Club Central for your Find A Club contact email address. Guests contact your club that way, also... remember that. If you had enabled the contact address and used that instead, everything would be consistent.
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