Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member Can't Log in to club website

  • StevePruskin
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Member Can't Log in to club website

6 years 8 months ago
#78800
A long time member has been unable to log in to our club website for about a week. He has rebooted and cleared cache and cookies. I have attached the screen shot he sent me.

Thanks,

Steve Pruskin
Webmaster Carylina Toastmasters 7672
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  • Brian
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Re: Member Can't Log in to club website

6 years 8 months ago
#78812
"He" does not tell us who "he" is, first name at least please
What Browser and version?
Did he click the reload link at the bottom of the site?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Member Can't Log in to club website

6 years 8 months ago
#78813
His name is Kris.
From the screen shot it looks like the system is hanging before it loads the reload link.

Steve
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Re: Member Can't Log in to club website

6 years 8 months ago
#78815
What Browser and version?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: SteveTheTechie
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Re: Member Can't Log in to club website

6 years 8 months ago
#78827
Microsoft Edge 44.17763.831.0
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Re: Member Can't Log in to club website

6 years 8 months ago
#78833
I logged into your site as Kris using MS edge and have no issues.
It has to be something on his computer or browser.
Ask him to try another browser like Chrome or FireFox and see it the issue stays.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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