Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Reset blocked too many times counter

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Reset blocked too many times counter

6 years 8 months ago - 6 years 8 months ago
#78907
Hi,

We have a member who is no longer receiving emails through the FTH mailing lists (officers@... and members@...).

Error message: ".... was skipped because it has previously bounced too many times. Please visit support.toastmastersclubs.org and post a support request message for more information."

Would it be possible to have the block counter reset and if possible a reason why it was failing?

Thank you
Last edit: 6 years 8 months ago by Ash.
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Re: Reset blocked too many times counter

6 years 8 months ago
#78908
Members first name is required so we can see what is going on.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Reset blocked too many times counter

6 years 8 months ago - 6 years 8 months ago
#78909
The member is Louise
Last edit: 6 years 8 months ago by Ash.
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Re: Reset blocked too many times counter

6 years 8 months ago - 6 years 8 months ago
#78910
Louise needs to contact bigpond.com her email service ans have them whitelist server@toastmastersclubs.org and agenda@toastmastersclubs.org

FTH sends a lot of email to the Toastmasters members and bigpond.com keeps marking the server as a spammer.

Seems someone sent Louise an email that contained a virus.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 6 years 8 months ago by Brian.
The following user(s) said Thank You: Ash
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Re: Reset blocked too many times counter

6 years 8 months ago
#78911
Thank you for your swift response.

In the interest of privacy, can I ask that either this thread be deleted or the member's private email address be taken out of the posts in this thread as it is now view-able by anyone who visits this page.
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Re: Reset blocked too many times counter

6 years 8 months ago
#78912
done
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: Ash
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