Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

whitelist email

  • MalcolmTusa
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whitelist email

6 years 8 months ago - 6 years 8 months ago
#78924
Our club accepts credit card payments through Square and I'm trying to reset my password, but they can only send their reset password email to the registered account (treasurer-3352@toastmastersclubs.org). However, I'm not receiving the email from them (noreply@messaging.squareup.com). Is it possible the system is rejecting the email coming from that account and can this email address be whitelisted?
Last edit: 6 years 8 months ago by MalcolmTusa.
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  • Brian
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Re: whitelist email

6 years 8 months ago
#78925
You white list it by adding to the black list exceptions box or the whitelist box in the email security section of the admin panel.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: MalcolmTusa
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Re: whitelist email

6 years 8 months ago
#78928
I've added the @messaging.squareup.com and @help-messaging.squareup.com domains to my whitelist as well as crowd-sourced blacklist exceptions.

I'm still not receiving emails through the treasurer-3352@toastmastersclubs.org email address. I receive them when they come from my personal email address that isn't even associated with my club's website.

I'm at a loss as to why these emails would still not be able to go through the system.
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Re: whitelist email

6 years 8 months ago
#78929
You will need to provide the IP addresses they use for authentication.
You can check the emails you receive to your personal email address.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: whitelist email

6 years 8 months ago - 6 years 8 months ago
#78930
I see IP addresses all over the header. Just what exactly am I looking for?
I appreciate your help.
Last edit: 6 years 8 months ago by MalcolmTusa.
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Re: whitelist email

6 years 8 months ago
#78931
post the raw header in this forum and i will find what I need.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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