Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Password Reset Problem

  • Orlandoh9
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Re: Password Reset Problem

6 years 7 months ago
#78960
Brian,

Prior to submitting this question, I had the member clear their cache. The continued to receive the same error. I am meeting with them today and will try a different browser on a different computer to see if that helps any other suggestions if the problem persists?
Orlandoh9
Club 4902
whidbeysounders.toastmastersclubs.org
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Re: Password Reset Problem

6 years 7 months ago
#78964
we find that clearing the cookies and cache usually solves the issue.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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