Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Password Reset Problem

  • Orlandoh9
  • Orlandoh9's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thanks: 0

Password Reset Problem

6 years 7 months ago
#78947
I am my club’s (4902) website manager. A member attempted to reset his password and is unable to do so. He receives the attached error. Please assist.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13966
  • Thanks: 4148

Re: Password Reset Problem

6 years 7 months ago
#78948
Members first name please.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
  • Orlandoh9
  • Orlandoh9's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thanks: 0

Re: Password Reset Problem

6 years 7 months ago
#78949
Bennett
The topic has been locked.
  • Orlandoh9
  • Orlandoh9's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thanks: 0

Re: Password Reset Problem

6 years 7 months ago
#78950
Member who is having problems is Seann.
The topic has been locked.
  • Orlandoh9
  • Orlandoh9's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thanks: 0

Re: Password Reset Problem

6 years 7 months ago
#78951
Member who is having problems is Seann. Did that answer your question, Brian?
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13966
  • Thanks: 4148

Re: Password Reset Problem

6 years 7 months ago
#78952
I was able to log in as Seann no issues. Have him clear his browser cookies and cache for toastmastersclubs.org
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.249 seconds

Latest Forum Posts