Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Unable to send emails to club addresses

  • ruchin
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Unable to send emails to club addresses

6 years 7 months ago
#78972
Hello
I am unable to send email to the club email addresses like members@<clubname.com> or president@<clubname.com>. I get Delivery Status Notification (Failure) stating that Address was not found.

The exact error is:
Your message wasn't delivered to secretary@jewelcity29.com because the address couldn't be found, or is unable to receive mail.

The response from the remote server was:
550 5.1.1 <secretary@jewelcity29.com> Recipient not found. < x.co/irbounce >

Reporting-MTA: dns; googlemail.com
Arrival-Date: Wed, 26 Feb 2020 12:12:21 -0800 (PST)
X-Original-Message-ID: <CAN54mROf8gS+1ow3R1PNh-SMiD_F6XqS0k_SyUnACERciSw16w@mail.gmail.com>

Final-Recipient: rfc822; secretary@jewelcity29.com
Action: failed
Status: 5.1.1
Remote-MTA: dns; smtp.secureserver.net. (68.178.213.37, the server for the
domain jewelcity29.com.)
Diagnostic-Code: smtp; 550 5.1.1 <secretary@jewelcity29.com> Recipient not found. < x.co/irbounce >
Last-Attempt-Date: Wed, 26 Feb 2020 12:12:23 -0800 (PST)


Is the DNS wrong or something ?

Thanks
Ruchin
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Re: Unable to send emails to club addresses

6 years 7 months ago
#78977
without your club number we cannot assist you.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Unable to send emails to club addresses

6 years 7 months ago - 6 years 7 months ago
#78985
Club Name: Jewel City 29
Club #: 00000029

www.toastmasters.org/Find-a-Club/0000002...29-toastmasters-club

Club Webste: www.jewelcity29.com
Last edit: 6 years 7 months ago by ruchin.
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Re: Unable to send emails to club addresses

6 years 7 months ago
#78992
Your dns is not setup correctly

remove
jewelcity29.com. 3599 IN MX 0 mailstore1.secureserver.net.
jewelcity29.com. 3599 IN MX 0 smtp.secureserver.net.

Add
mail.jewelcity29.com. IN A 50.19.253.65

jewelcity29.com. IN MX 0 mail.jewelcity29.com.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: ruchin
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Re: Unable to send emails to club addresses

6 years 7 months ago
#79023
Thanks its working now
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