Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Password Reset Error

  • grieser
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Password Reset Error

6 years 5 months ago - 6 years 5 months ago
#79783
Hello: one of my members is unable to reset her password and we are unable to resolve. She clicked the link. Can you assist? Sorry, I should have included more info (which I've also added to the profile). Any thoughts would be greatly appreciated. Thank you so much, Gemma Rieser (Lakeside Speakeasy #2967).
2967.toastmastersclubs.org/
Last edit: 6 years 5 months ago by grieser.
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  • Brian
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Re: Password Reset Error

6 years 5 months ago
#79791
1) When submitting an error for a specific member how about at least a first name?

2) She clicked what link, where, and what was the error?

3) The pdf show a corrupted cookies, have her clear her browser cache and cookies for your club website.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • grieser
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Re: Password Reset Error

6 years 5 months ago
#79795
Brian, thank you for your feedback and I'm sorry. Honestly, just feeling a little scattered. The member in question is Nilofeur Samuel. I'll circle back to her and see if clearing her cache and cookies does the job. If not, I'll have her try again and be more specific in my explanation when I circle back. Thanks again. Gemma
2967.toastmastersclubs.org/
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