Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Having issues with one member not being able to set passowrd

  • Laurel Wingert, DTM
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Having issues with one member not being able to set passowrd

6 years 4 months ago
#80072
Hello one member cannot get into out website, when she tries to save her password it is grayed out.
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Re: Having issues with one member not being able to set passowrd

6 years 4 months ago
#80074
1) without your club number we can do nothing for you.
2) when wanting help with a member we need at least a first name.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Laurel Wingert, DTM
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Re: Having issues with one member not being able to set passowrd

6 years 4 months ago
#80079
Hello
Sorry this is my first time trying to use a Public forum for help, I usually prefer to talk to a live person.
My Club is Weekend Wordmasters, 3599501 and members name is Lathisha.
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Re: Having issues with one member not being able to set passowrd

6 years 4 months ago
#80081
I have sent Lathisha a new email. Have her copy and past the text of the link into her browser and is should work.
Please let us know if there is still an issue.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Laurel Wingert, DTM
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Re: Having issues with one member not being able to set passowrd

6 years 3 months ago
#80114
hello there

It is still not working. I then tried to delete her and add her back with a another email. That didnt work either. Could you please work with Lathisha directly? thank you
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Re: Having issues with one member not being able to set passowrd

6 years 3 months ago
#80115
The member would have to join this forum and submit an issue.

Have them try and clear cookies and request a new link then.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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