Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cannot log in as an administrator

  • plwilliams
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Cannot log in as an administrator

6 years 3 months ago
#80394
I recently obtained this website 7787892.toastmastersclubs.org/ and logged in as an administrator. When I attempted to log in again, I get an error message that my password or club number is incorrect. I noticed the the club number is no longer connected to the website in the drop down menu when I click the password entry tab, How can I associate the club number to the website again?
Paulette
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  • Brian
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Re: Cannot log in as an administrator

6 years 3 months ago
#80395
everything is working correctly.
7787892.toastmastersclubs.org

Use the forgot password link in the admin login popup and reset the password.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Pam
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Re: Cannot log in as an administrator

6 years 3 months ago
#80396
There is no drop down menu on the admin login screen
You're probably seeing a list of passwords saved in your browser cache.

Make sure you don't have any blank spaces around your password and club number
Make sure you're using your admin password and not your member password when trying to log in as admin
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Re: Cannot log in as an administrator

6 years 3 months ago
#80404
I have done everything each of you mentioned. I reset the password 8 times using the link each time that it was emailed to me. I get an error message that the club number or password is incorrect. The club number is 7787892 and the most recent password is HIBureau2022$. I am the site administrator for 3 other clubs each of them has the club URL associated with the club number in the list of club when I go to enter my password.

Please help!!
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Re: Cannot log in as an administrator

6 years 3 months ago
#80406
The 9th time worked.
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Re: Cannot log in as an administrator

6 years 3 months ago
#80408
The use of auto complete and suggest password is a user browser choice. if you use auto complete or suggest password then you have to manage it on your computer/browser. Use Google to find out how to clear/cleanup the autocomplete on your browser. This has nothing to do with FTH other than cause problems.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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