Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

MX Record not found for new club's email site

  • cstepheng
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MX Record not found for new club's email site

6 years 3 months ago
#80462
Good afternoon,

Crofton Professional Toastmasters was chartered in May this year, and we set up our FreeToastHost account. Our website uses the club number: 7565838.toastmastersclubs.org/ but when I try to send mail to the members using members-7565838@toastmasters.org I get this message:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

members-7565838@toastmasterclubs.org
an MX or SRV record indicated no SMTP service

How can I verify that our club's MX record is active (or activate it if I need to)?

Thanks in advance!
Craig
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Re: MX Record not found for new club's email site

6 years 3 months ago
#80464
You are showing 2 different email addresses the correct email address is members-7565838@toastmasterclubs.org

What email address are you emailing from?
Is everyone in the club having this issue?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: MX Record not found for new club's email site

6 years 3 months ago
#80465
Thanks for the quick response. I was sending to members-7565838@toastmasterclubs.org. I just sent another test using the email address you put in. It still comes back with the MX record error. Also when I did the DNS lookup recommended for custom sites (I know this is not) it also showed no MX record.

I am sending from craig@cdintegrations.com. I send from this address for 2 other freetoasthost clubs (3910 and 1490982).

I appreciate any advice or help you can offer.

Thank you
Craig
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Re: MX Record not found for new club's email site

6 years 3 months ago
#80466
One other note, I am able to send out using the system email support FreeToastHost offers.
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Re: MX Record not found for new club's email site

6 years 3 months ago
#80467
you are missing an "s"
members-7565838@toastmastersclubs.org
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: MX Record not found for new club's email site

6 years 3 months ago
#80469
I honestly checked for that :) LOL

Thanks for your patience
Craig
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