Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cannot login, cannot reset password

  • 40aldine
  • 40aldine's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Cannot login, cannot reset password

6 years 3 months ago
#80512
In attempting to finish my club site set up, it does not allow me to login as the admin. I attempted to reset the password and receive the email to reset, but continue to get an error (Club number or password is incorrect). Club 8628

I also need to update my email address as the admin.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13964
  • Thanks: 4148

Re: Cannot login, cannot reset password

6 years 3 months ago
#80513
Please remove your cookies for toastmastersclubs.org and do the forgot password again.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
  • 40aldine
  • 40aldine's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Re: Cannot login, cannot reset password

6 years 3 months ago
#80515
Unfortunately, I still cannot get in as the admin. After I receive the email (again) I click on the link, go to the admin console as instructed, put in password and confirm password, I receive the error:
You have errors in your form below. Please scroll down and correct the following:
You are no longer logged in. Please log in again.
This continues over and over without resolve. Cookies are disabled.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13964
  • Thanks: 4148

Re: Cannot login, cannot reset password

6 years 3 months ago
#80516
FTH requires cookies !!!
I said to REMOVE the cookies for toastmastersclubs.org
Please follow this doc to setup your cookies for FTH
support.toastmastersclubs.org/doc/item/cookie-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.150 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.