Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member in more than one club can not see agenda

  • Theresa1740
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Member in more than one club can not see agenda

6 years 1 week ago
#81680
Our Member Amy L is an member in another club. She used to be an member in our club. With COVID she rejoined our club. Someone else added her information and it sent her an email. She then could not access the site at all and her name disappeared from the current member list. I then moved her from the old member list to the current member list and changed her phone number. She is now able to get in but can not see the agenda. Please help she is the Toastmaster this Thursday and needs to be able to see. How do I just send a support request email and not have to go into this forum?
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  • Pam
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Re: Member in more than one club can not see agenda

6 years 1 week ago
#81682
We need your club number to provide support.

There is no email access to the support forum. You will get replies by email if you leave the subscribe checkbox checked.
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VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
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Re: Member in more than one club can not see agenda

6 years 1 week ago
#81683
Fox Valley 6840
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Re: Member in more than one club can not see agenda

6 years 1 week ago
#81685
There is an Amy S but no Amy L in any of your groups. Amy S is your Toastmaster so I guess you are referring to her. I see that she has been sent 2 authentication emails. Has she received those emails? Get her to check her junk mail if she hasn't. She should only use link in the most recent one.
Also confirm that she has cookies enabled for the site: support.toastmastersclubs.org/doc/item/cookie-settings
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Re: Member in more than one club can not see agenda

6 years 6 days ago
#81699
She replied to both of those authentication emails and not sure why she can get in but not see agenda
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  • Brian
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Re: Member in more than one club can not see agenda

6 years 6 days ago
#81700
I logged in as Amy was able to see, and edit the agenda.
Have her clear her browser cache and cookies for toastmastersclubs.org
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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