Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Admin Console not showing

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Admin Console not showing

5 years 11 months ago
#81964
I have cleared all my cookies multiple times but still when I bring up our website both the Member and Admin login buttons are greyed out.

If I login as the administrator, then it just returns to the same screen after it has said I have completed the login. A message is sent to my email as I am the registered administrator that a sign in has been attempted by a new device.

If I select the member login and then enter my email address with no password then I get sent the email - when I respond to the email I get the invalid session error message.

After aborting the login as a member then the login buttons are no longer faded. I can sign in as the administrator and get the option to display the admin console which comes up OK, BUT if I try to save any changes then I get the message I am not logged in!

It used to work OK, seems like the problem has only started when I let my SAA and VPM log in as Admins. They both say they have logged out as admin.

As I said at the beginning I have cleared ALL my cookies multiple times (which is very inconvenient) and set the system to allow all cookies! I am on windows 10 using Chrome, though I seem to have the same problem with microsoft Edge.

Any assistance you can offer would be appreciated.

thank you
Cathy Coyte
President Club 5954085 Eldoret Kenya
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Re: Admin Console not showing

5 years 11 months ago
#81965
Problem Solved - After posting the above I realised the other change I had made to my laptop was installing a VPN , though it was not active! So I activated the VPN and hey presto everything works as it should!
The following user(s) said Thank You: SteveTheTechie
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