Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Why are these email addresses rejected/

  • ecodoc
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Why are these email addresses rejected/

5 years 11 months ago
#81998
I signed in as administrator to send an email to our 13 club members. These 2 email addresses were not delivered per the following messages sent to me.

marooned@charter.net appears to be an invalid or non-working recipient email address. (No advertised SMTP servers are accepting mail.)

tberrys@charter.net appears to be an invalid or non-working recipient email address. (No advertised SMTP servers are accepting mail.)

I successfully sent the emails to both addresses using Yahoo mail.

Any ideas about why they were rejected by ToastHost?
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  • Brian
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Re: Why are these email addresses rejected/

5 years 11 months ago
#81999
it is the other way around charter.net is refusing email from FTH.

Please have your members add server@toastmastersclubs.org and agenda@toastmastersclubs.org to their approved senders list.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • SteveTheTechie
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Re: Why are these email addresses rejected/

5 years 11 months ago - 5 years 11 months ago
#82004
What is going on here is that we test each email address before each email send. While you might be inclined to think that a working email address would continue to work for us, our real-world experience is quite different. I am guessing that the charter.net email addresses probably used to work, but then charter.net changed some email policy (or spam filter) on their end. In fact, this is a good example of why we continue to test email addresses prior to each send.
Last edit: 5 years 11 months ago by SteveTheTechie.
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