Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Welcome Letter Incorrect TM Credential

  • vrice1
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Welcome Letter Incorrect TM Credential

5 years 11 months ago - 5 years 11 months ago
#82011
Good day,
I sent our new welcome email to our president and noticed that my Toastmaster credential is changed to older credentials. My present credential on our FTH is DTM. I attached a screenshot. I looked at a previous welcome letter sent to a new member Shantae Williams and my credentials are missing in the signature line for that one. Any suggestions on how I can correct this inconsistency especially since I did not update any part of the name or credential when I updated the welcome letter?

All the best.....
Last edit: 5 years 11 months ago by vrice1.
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  • SteveTheTechie
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Re: Welcome Letter Incorrect TM Credential

5 years 11 months ago - 5 years 11 months ago
#82013
Your welcome email template has an issue... I see the following at the end of it:
Code:
----------------------------------- {{adminname}}, {{namesuffix}} {{clubname}}, Website Administrator

However, the problem is that the {{namesuffix}} variable is replaced by the "suffix" (e.g. credentials) for the current member that the welcome is being sent to, *not* the admin. There is no split version of the admin name... it is whatever is stuck in the admin name box in the Website Settings module.

Last edit: 5 years 11 months ago by SteveTheTechie.
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Re: Welcome Letter Incorrect TM Credential

5 years 11 months ago
#82047
Good day,

Thanks. I went in and changed my credentials in the web admin box and took out the "namesuffix" after my name in the letter. I appreciate your suggestions.

All the best....
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