Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Name crossed out

  • Arlene
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Name crossed out

5 years 9 months ago
#82448
2020 Visionaries (club 7121). New member did not opt in as prospect, so name is crossed off. She got the emails and I saw them when sharing on Zoom that she answered the email & got an error message that she can't authenticate because Admin hasn't added her. I have Admin privileges and couldn't add her because she hadn't authenticated.

The Admin couldn't delete her and resent the opt in message, but I was able to delete her a couple minutes ago, but when I added her name back in, she is still lined out.

Does the real ADMIN have to delete and add her? I can talk her through it. VPE
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  • Pam
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Re: Name crossed out

5 years 9 months ago
#82451
She has to opt in before she can authenticate (click the accept option in the email).

Once she has opted in the line will disappear and she will be able to log in.
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VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
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  • Arlene
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Re: Name crossed out

5 years 9 months ago
#82465
Neither she nor I understand the "opt in". I guess I have to see her email to understand what you mean.
Arlene
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  • Brian
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Re: Name crossed out

5 years 9 months ago
#82466
A copy "without links" of the opt-in email is sent to the site admin when a new person is added to the website.
I have resent the opt-in email to Ping, I can see that gmail has accepted the email for delivery

Jan 13 01:12:18 toastmastersclubs sendmail[31677]: 10D1CIMO031674: to=<pingzhou98@gmail.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=122162, relay=gmail-smtp-in.l.google.com. [173.194.175.27], dsn=2.0.0, stat=Sent (OK 1610500338 p21si168752qtp.355 - gsmtp)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: Arlene
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