Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New Member not receiving email to activate account

  • Prestomets
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New Member not receiving email to activate account

5 years 8 months ago
#82877
Hi, we have a new member in Club #4449 that has not received her welcome email with the link to activate her account:

Samriti Malhotra - samriti0202@gmail.com

Thanks!
John Prestigiacomo
Treasurer - jprestigiacomo1@gmail.com
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  • Brian
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Re: New Member not receiving email to activate account

5 years 8 months ago
#82878
I resent the welcome email and can see their email service accepted the email. Have them check their junk box

Feb 15 01:33:42 toastmastersclubs sendmail[887]: 11F1Xfki000884: to=<samriti0202@gmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122169, relay=gmail-smtp-in.l.google.com. [173.194.175.26], dsn=2.0.0, stat=Sent (OK 1613352822 f11si9066306qtx.216 - gsmtp)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • SteveTheTechie
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Re: New Member not receiving email to activate account

5 years 8 months ago - 5 years 8 months ago
#82880
Is it the Welcome Email or the Opt-In Email??? Those are two distinct emails to us. Only the Opt-In Email contains the opt-in link for activation.
Last edit: 5 years 8 months ago by SteveTheTechie.
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Re: New Member not receiving email to activate account

5 years 8 months ago
#82881
It's the opt-in email. Her name is still shown in strikethrough on our website.
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Re: New Member not receiving email to activate account

5 years 8 months ago
#82882
Ok, you can re-send the Opt-in email. Look for that tool on the drop-down menu of tools in Membership Management. I would suggest that you let your member know when you are sending it so they can watch for it. Bear in mind that that email tends to get sent slower from the server on busier days, typically the beginning of the week.
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