Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

[member email] was skipped because it has previously bounced too many times.

  • ldharari@gmail.com
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[member email] was skipped because it has previously bounced too many times.

5 years 7 months ago
#82999
There were two people on our club whose email addresses were reset to a generic "noemail toastmasters account". These emails were reset in the Membership Management page. However we are still getting the error email, when we try and send emails to the membership.

The two people are Leon Harari and Robyn Bavati

The sample email we are getting is:

From: FreeToastHost Server <server@toastmastersclubs.org>
Sent: Thursday, 25 February 2021 5:54 PM
To: heb48@optusnet.com.au
Subject: [FreeToastHost] Message Not Delivered: Southern Division Contest | 28-Feb-21 |

robynbavati@gmail.com was skipped because it has previously bounced too many times. Please visit support.toastmastersclubs.org and post a support request message for more information.
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  • SteveTheTechie
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Re: [member email] was skipped because it has previously bounced too many times.

5 years 7 months ago - 5 years 7 months ago
#83001
You should always include your club number when posting support requests.

Names don't help for this... need both email addresses. We need to reset the bounce counts.

If an email address is "bounced out", you cannot just put their email address back into membership management. That is by design. We track number of bounces by email address in an internal db table. That is why you are getting the error message.

Have you looked into why the emails sent to them from the FTH server were bouncing?
Last edit: 5 years 7 months ago by SteveTheTechie.
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  • ldharari@gmail.com
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Re: [member email] was skipped because it has previously bounced too many times.

5 years 7 months ago
#83002
The Club number is 613630 (Maccabi Toastmasters)
The two email addresses that need to have their bounces reset are:

ldharari@gmail.com
robynbavati@gmail.com

Thanks

Leon
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  • Brian
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Re: [member email] was skipped because it has previously bounced too many times.

5 years 7 months ago - 5 years 7 months ago
#83004
Looks like those 2 email addresses are on the contact form/email and were spammed and gmail stopped the emails causing the bounce error.
I have reset the bounce count and the emails should work now.

The Bounce Count for Email Address [ldharari@gmail.com] has been reset to zero.
The Bounce Count for Email Address [robynbavati@gmail.com] has been reset to zero.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 5 years 7 months ago by Brian.
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