Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cookies

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Cookies

5 years 2 months ago
#84533
I have not been able to login to the FTH website for TopofTroyToastmasters.org. Got the following error message. Strangely, I don't have the same problem with the FTH sites for other Toastmasters clubs. Cookies have alwyas been enabled on my web browsers. Both the Chrome and MS Edge on my PC got the same error message.

Error Message: It appears that cookies are disabled or unavailable by your browser for your club website.

Thank you in advance for your help!

Dan Leung
Mobile: 248-797-8277
dantnleung@gmail.com
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Re: Cookies

5 years 2 months ago
#84537
We cannot assist you because you did not provide your club number.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Cookies

5 years 2 months ago
#84542
Hi Brian,

Thanks for the quick reply!

The problem is solved! The FTH website of the club that I am trying to log into is club number 864753, Top of Troy. I was using the following URL which gave me the error message:
www.topoftroytoastmasters.org/

When I used the following URL, I was able to login successfully:
864753.toastmastersclubs.org/

The login screens for the 2 URL's seem to be identical. I am not sure why the club created 2 URL's. I will make sure to use the correct one in the future.

Thanks and have a very nice day!

Dan Leung
Mobile: 248-797-8277
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Re: Cookies

5 years 2 months ago
#84546
It seems that the club has a custom domain which isn't set up correctly.
You might want to refer the club website admin to this documentation on how to configure their DNS settings: support.toastmastersclubs.org/doc/item/dns-settings-overview
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Re: Cookies

5 years 2 months ago
#84548
Thanks and have a nice day!
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