Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Bounced too many times

  • Rdmiller52
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Bounced too many times

5 years 1 month ago
#84979
Anything that is sent to me or by me from Capital toastmasters club 2112 is being bounced. My e-mail is brooke01@tds.net. This is also happening for Horseshoe Pond Toasters club 1383?. What can I do to correct this?
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  • Brian
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Re: Bounced too many times

5 years 1 month ago - 5 years 1 month ago
#84982
Your email service is bouncing mail from FTH and flaging it as spam.
Code:
Your email message to brooke01@tds.net could not be delivered and was returned to the FreeToastHost server. Details are as follows: Recipient Email Address: brooke01@tds.net Email Subject: Re: we have this projector for you Date Sent: Mon, 02 Aug 2021 15:23:52 +0200 Diagnostic Code: 554 5.7.1 [VI-1] Message blocked due to spam content in the message.

1) If you receive spam from FTH there should be a link at the bottom of the email "Is this Spam" if you click it you will be black listing the senders email address.

2) you need to white list service@toastmastersclubs.org and agenda@toastmastersclubs.org

3) The Bounce Count for Email Address [brooke01@tds.net] has been reset to zero.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 5 years 1 month ago by Brian.
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  • SteveTheTechie
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Re: Bounced too many times

5 years 1 month ago - 5 years 1 month ago
#84987
Just to be absolutely clear... FTH does not intentionally send spam emails. In fact, our email code uses several technical approaches (including the Spam Assassin spam filter) to block spam emails. Also, since FTH is an email forwarder, emails that are bounced by your email service had to have originated somewhere else--FTH just is the "middle man" forwarding the emails. The only exception would be emails that you or your club members create on your website (e.g. via Send Basic Email or the Agenda Emails), but even then, the system is not really generating the email content.

We really do not want the system to keep trying to send emails to an email address that is repeatedly bouncing them back to the server. In many cases, repeatedly sending emails that bounce will cause the server's email reputation to be negatively impacted.

Bottom line: you need to address the root cause of why your email service is bouncing emails back to the FTH server. In this case, it appears that your email service thinks that the FTH server is sending it spam, even though FTH is typically just the "middle man".
Last edit: 5 years 1 month ago by SteveTheTechie.
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