Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Can't update website Home Page

  • Jilly
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Can't update website Home Page

5 years 2 weeks ago
#85348
I've tried several times to update the date of our next meeting on our club's home page. The page takes ages to save this change, but when I go out of the admin console, the change has not saved at all. (Club 1813882)
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  • SteveTheTechie
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Re: Can't update website Home Page

5 years 2 weeks ago
#85355
Your hobbs.com.au email address is giving the system heartburn.  It was entered for the admin email address and it was failing that for any changes to the Websites settings dialog.

I changed it to your gmail address (from Membership Management) and it saves just fine now.
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  • Jilly
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Re: Can't update website Home Page

5 years 2 weeks ago
#85366
THANK YOU SteveTheTechie! Such a simple solution... At least I had a gmail option to switch to.
But how do I cure the  system's heartburn for my other email address? Any suggestions?
 
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  • Brian
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Re: Can't update website Home Page

5 years 2 weeks ago
#85367
Your mail server says it supports connecting using TLS protocol but the secure certificate does not verify back to your domain name
Code:
  Cert Hostname DOES NOT VERIFY (mail.hobbs.com.au != sdc-cp111.server-cpanel.com | DNS:sdc-cp111.server-cpanel.com | DNS:www.sdc-cp111.server-cpanel.com)  So email is encrypted but the host is not verified
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • SteveTheTechie
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Re: Can't update website Home Page

5 years 2 weeks ago - 5 years 2 weeks ago
#85371
Your jill@hobbs.com.au domain seems to have some issues as Brian mentions. 

You can use  www.checktls.com/TestReceiver to test it out.  Notice the FAILs in the summary.  Our internal email address checker does not give us this level of detail (it is intended to normally work quickly) but sometimes we use this website for diagnostic / troubleshooting purposes.

When you were saving, it was our internal email address checker that was taking so long (hence the never ending spinner).  It does eventually return an error (in Google Chrome that I use), it was just taking forever in this case.  (probably because it has a retry loop in it)

 
Last edit: 5 years 2 weeks ago by SteveTheTechie.
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