Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Can't load site

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Can't load site

5 years 1 week ago
#85425
Every now and then, I get the error that the site "can't be reached" because it took "too long to respond" as depicted in the attached screenshot on 10/7 around 1:40am EST.  My internet service provider is MCI Communications Services, Inc. d/b/a Verizon Business and IP address is 173.68.24.203.  Any ideas on how to resolve this and prevent it from recurring?
 
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Re: Can't load site

5 years 1 week ago
#85431
That is when we do daily backups and the records you may be accessing are not available.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Can't load site

5 years 1 week ago
#85437
Thanks!  Is there a public schedule of when the maintenance/back-ups are made for users to avoid accessing the site around then?  Posting this may also help manage expectations of members by reducing potential frustration and/or data loss during these times.
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Re: Can't load site

5 years 1 week ago
#85446
System maint every Sunday morning and backups anytime between midnight and 7 am Eastern.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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