Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Welcome Email Empty

  • dtrimb
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Welcome Email Empty

5 years 6 days ago
#85495
Getting FTH set up and trialling with committee members. When they authenticate, they receive a welcome email but it is blank. What can I do to correct this issue? Have scoured the forum and admin console for answers.

Derrick Trimble
Vice President Education/Site Administrator
Chelmsford City Communicators, 7019713
7019713.toastmastersclubs.org/  
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  • SteveTheTechie
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Re: Welcome Email Empty

5 years 6 days ago
#85496
Thanks for the heads-up.  Let me look into this.
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Re: Welcome Email Empty

5 years 6 days ago
#85500
Thank you Steve. When we make our site public, we want it to shine and work correctly.
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Re: Welcome Email Empty

5 years 3 days ago
#85519
This should work fine now.
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  • MikeD
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Re: Welcome Email Empty

5 years 1 day ago
#85525
The welcome email works well when sent from the "New Member Welcome" tab of Membership Management - but from the Membership Tools dropdown, it sends to the correct addresses but the body just contains 2021-09-27 09:31:29
Have to say this is the first issue I've found with FTH in years, an impressive record!
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Re: Welcome Email Empty

5 years 1 day ago
#85530
Ok, thanks.  I will take a look.  I am in the process of restructuring the database a bit for better performance moving forward.   Breaking up a big table into smaller tables.  The Welcome message is one of the fields that I moved into a smaller table.
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