Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Email address bounce count reset request

  • jmcarty
  • jmcarty's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 30
  • Thanks: 2

Email address bounce count reset request

4 years 8 months ago
#86759
Good morning, I have recieved a notice of an email bounce from four of our club officers. 
Each of the members are using gmail addresses.

nancyrae333
albychan2
suzanne.kettley
jennifer.jl.liu


If you could reset the bounce counts, I would appreciate it.

Jim Carty, VP Membership
East Ottawa Toastmasters
Club 3656
 
Regards,

Jim Carty, DTM
Web Admin

East Ottawa Toastmasters
eastottawa.org
Club #3656
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13926
  • Thanks: 4141

Re: Email address bounce count reset request

4 years 8 months ago
#86760
1) make sure your members add agenda@toastmastersclubs.org and server@toastmastersclubs.org to their contacts while list on the email accounts.

2) When the members do receive spam from FTH make sure they click the spam link at the bottom of the email, so the from address is blacklisted.

3) it seems all of the received the same spam
Code:
Email Subject: RE: PO 5609 payment // 27 Jan 2022 Date Sent: 27 Jan 2022 03:37:40 +0800 Diagnostic Code: 552-5.7.0 This message was blocked because its content presents a potential Delivery Status: 5.7.0 securityerror Date Last Attempted: Wed, 26 Jan 2022 19:37:44 GMT

The Bounce Count for Email Address [nancyrae333@gmail.com] has been reset to zero.
The Bounce Count for Email Address [albychan2@gmail.com] has been reset to zero.
The Bounce Count for Email Address [suzanne.kettley@gmail.com] has been reset to zero.
The Bounce Count for Email Address [jennifer.jl.liu@gmail.com] has been reset to zero.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: jmcarty
The topic has been locked.
  • jmcarty
  • jmcarty's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 30
  • Thanks: 2

Re: Email address bounce count reset request

4 years 8 months ago
#86761
Thanks Brian, I appreciate the prompt support and response.

Jim
Regards,

Jim Carty, DTM
Web Admin

East Ottawa Toastmasters
eastottawa.org
Club #3656
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.150 seconds

Latest Forum Posts