Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Opt in for new members issue

  • Jonetta Barnett
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Opt in for new members issue

4 years 7 months ago - 4 years 7 months ago
#86995
Hello; I have the same issue, I sent the new member an email with her there checking the spelling.  
marcela.granada@gmail.com  I had her check her spam hope you can help.  Is there another way to get her in?
Thanks 
club # 5616089
Last edit: 4 years 7 months ago by Jonetta Barnett.
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  • RichardT
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Re: Opt in for new members issue

4 years 7 months ago - 4 years 7 months ago
#86996
Edit; moved to a new topic as results and actions may differ from club to club.
Jonetta Barnett wrote:
Is there another way to get her in?

 
The only way to activate an FTH account is for the member to select the 'AGREE' link in the opt-in email.

FTH email logs show several successful deliveries to her address like the most recent one below.
Code:
SUCCESS (Form Email) Wed 2022/02/23 15:01:28 UTC Club:[5616089] From:[server@toastmastersclubs.org] To:[marcela.granada@gmail.com] CC: Subject:[Action Required: Marcela Granada Pending Addition to THE Tomball Toastmasters Website] # Matches=1
Verification of her email shows no issues.
Code:
Default FTH Email Verification for marcela.granada@gmail.com: => Return Code: 0; Return Message: No issues identified.; 

In addition to checking spam it might be worth a glance through any other folders. For example, if a unrelated filter is being triggered by something in the opt-in email and that filter is set automatically archive, the affected email will not appear in the inbox.

I resent to opt-in email using the members pull down tool. (same as Brian did for the other club)
Richard Taylor
TM Club #7045
Last edit: 4 years 7 months ago by RichardT.
The following user(s) said Thank You: Jonetta Barnett
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