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Me too - not receiving Zoom verification emails

  • morktron
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Me too - not receiving Zoom verification emails

4 years 5 months ago
#87484
Hi, I know lots of other people have been unable to receive their Zoom verification emails and the solution is to not use FTH hosted email addresses and create a new email for the club - then get Zoom to change the email on file.

However if possible I would love not to add another layer of complexity by creating another email account - could the wonderful people of FTH just whitelist Zoom?

Here's how:  support.zoom.us/hc/en-us/articles/360032808951  

Thanks

Mark - Ballina Toastmasters Club #4412 
president@ballinatoastmastersclub.com 

 
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  • SteveTheTechie
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Re: Me too - not receiving Zoom verification emails

4 years 5 months ago
#87485
Why don't you just whitelist Zoom?  Your club whitelist is empty.

I am wary of making global changes any more than is absolutely necessary.  
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Re: Me too - not receiving Zoom verification emails

4 years 5 months ago
#87490
I'm having the same issue and have added zoom.us to the whitelist, but still nothing is working. We should be able to use a distribution list instead of a personal email to use zoom. this way when leadership changes the password can be passed to the new leadership team. I get other emails, just not zoom verify emails.

Also zoom won't talk to you unless you have access to emails from them so this is critical.

-Mari
President Grove-Gables Toastmasters
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  • Brian
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Re: Me too - not receiving Zoom verification emails

4 years 5 months ago
#87495
try it now.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Me too - not receiving Zoom verification emails

4 years 5 months ago
#87497
Thanks Brian, you have fixed it for all clubs worldwide :) (I'm assuming that)

Meanwhile, I didn't know we could whitelist emails on FTH, and if anyone wants to know what email to whitelist for Zoom it is: no-reply@zoom.us

Thats in FTH > Sign in as website admin > Members Only > Email & Contact Forms > Email Security 

Thanks again! 
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  • SteveTheTechie
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Re: Me too - not receiving Zoom verification emails

4 years 5 months ago
#87502
morktron wrote:
Meanwhile, I didn't know we could whitelist emails on FTH, and if anyone wants to know what email to whitelist for Zoom it is: no-reply@zoom.us
 

Yes, that was added many years ago so that clubs could receive emails from district officers and from services such as Paypal.  
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