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Contact Us form fails to allow edit after a blank "Your Message

  • DaveShehorn
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Contact Us form fails to allow edit after a blank "Your Message

4 years 4 months ago
#87662
After filling out the "Contact Us" with everything but a "Your Message / Interested In" (and leaving the box blank) if the Potential Contact clicks on "Submit" it does not allow editing of the "Your Message" box, and the form cannot be submitted. They have to start over completely and re-enter everything. This has probably been going on for weeks if not months. I did hear from a contact several weeks ago who said they had trouble with the form, but I did not followup and ask any questions.  My bad!
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  • Pam
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Re: Contact Us form fails to allow edit after a blank "Your Message

4 years 4 months ago
#87690
Thanks for the heads-up.  It seems that the Submit button is not re-activated after the error.  Our developer will address this when he gets a spare moment.
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  • SteveTheTechie
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Re: Contact Us form fails to allow edit after a blank "Your Message

4 years 2 months ago
#88070
This was as designed.  (a bad design)  The reason for this is the fact that all form validation checks were done on the server in the past.  I have been slowly moving these to be done client side in Javascript, but there is still some legacy checks being done on the server.

I moved the message length check to Javascript.  Should work fine now.
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