Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New Member Log in doesn't function

  • Haggerty
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New Member Log in doesn't function

3 years 10 months ago
#89328
The new member name doesn't appear in the drop-down list on the Login panel. I see there are others with the same concern. How can this be corrected? Our club: 2196677   District: 21   penticton.toastmastersclubs.org

Thanks for your help!
Beth Haggerty, Webmaster
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  • Brian
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Re: New Member Log in doesn't function

3 years 10 months ago
#89338
What new members , a first name maybe?
Did they click accept on the opt-in email?
Do they still have a bar through their name?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • lburns
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Re: New Member Log in doesn't function

3 years 10 months ago
#89341
I had the same issue on  strongtowns.toastmastersclubs.org/ .

First name: John
Click opt-in email: I don't know. I'll check.
Bar through name: Yes

 
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Re: New Member Log in doesn't function

3 years 10 months ago
#89342
If the bar is through their name they haven't clicked accept in the opt-in email.
You need to PHONE them.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Haggerty
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Re: New Member Log in doesn't function

3 years 10 months ago
#89364
Thanks for your reply, Brian! There seemed to be a glitch in the system as the opt-in email either didn't get sent or didn't validate the new member and their name wasn't showing up in the drop-down list on the login panel. One member had the screen flash black and white several times after selecting the Submit button which seemed odd. I resent the two new members a second opt-in email and it functioned properly. Not sure exactly what happened here but the issue has been resolved.
Sincerely,
Beth
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