Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Email to club rejected with "550 Request failed; Mailbox unavailable"

  • mkramer
  • mkramer's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 0

Email to club rejected with "550 Request failed; Mailbox unavailable"

3 years 9 months ago
#89502
Beginning 12/21/2022, emails that I send to the member email is being rejected. I have tried resending the message the last two days and still receive the message. I've been able to send emails to our members for years. Any idea what may be causing this issue and how to correct it? Thank you!  Mark Kramer, DTM.

Rejection email text, below: Your message did not reach some or all of the intended recipients.      Subject:     TM: A Look Ahead 12/28/2022-01/25/2023      Sent:  12/21/2022 7:04 PMThe following recipient(s) cannot be reached:      'members-457@toastmastersclubs.org' on 12/21/2022 7:04 PM            550 Request failed; Mailbox unavailable 
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4475
  • Thanks: 1096

Re: Email to club rejected with "550 Request failed; Mailbox unavailable"

3 years 9 months ago
#89503
I don't see any issues with your club address.
Are you sure that you're sending the email from your usual address?  Email to members sent from addresses not registered on your club website will be rejected
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
The topic has been locked.
  • mkramer
  • mkramer's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 0

Re: Email to club rejected with "550 Request failed; Mailbox unavailable"

3 years 9 months ago
#89504
Hi Pam;

Thanks for responding. Yes, I'm using the same email address I've used for years to send the emails. In fact, the weekly emails I send to the club as recently as the previous week from the same email address to the same email address, worked fine.

Mark
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13926
  • Thanks: 4141

Re: Email to club rejected with "550 Request failed; Mailbox unavailable"

3 years 9 months ago - 3 years 9 months ago
#89519
We are not blocking emails from the advertised IP addresses for mkramer@flash.net,
I suggest you talk to your email service provider.
[000.014]    MX:A-->al-ip4-mx-vip1.prodigy.net144.160.235.143
[000.016]    MX:A-->al-ip4-mx-vip2.prodigy.net144.160.235.144
[000.018]    MX:A-->ff-ip4-mx-vip1.prodigy.net144.160.159.21
[000.020]    MX:A-->ff-ip4-mx-vip2.prodigy.net144.160.159.22
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 3 years 9 months ago by Brian.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13926
  • Thanks: 4141

Re: Email to club rejected with "550 Request failed; Mailbox unavailable"

3 years 9 months ago
#89624
Woodrow Samuel II VC5 has Secondary Email Address truelifemusick@aol.com.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
  • mkramer
  • mkramer's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 0

Re: Email to club rejected with "550 Request failed; Mailbox unavailable"

3 years 9 months ago
#89626
We resolved the issue last night. Apparently, a few of us had been using an outdated distribution list email address that must have been taken down last month. Someone else had the current distribution list email address and we successfully used it.
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.157 seconds