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Member name does not auto-fill in Dues Follow-up

  • Emilio9491
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Member name does not auto-fill in Dues Follow-up

3 years 7 months ago
#90054
Our club (#9491) has recently started using the Dues Management tool. 
The initial invoices went out perfectly. 
I tried to use the unpaid dues follow-up and saw that I had to create the email/.template.
I used the "Hello {{membername}}",from the initial email, but the name did not auto-fill. 
the email received only said "Hello ,"

Emilio
VPE - Club 9491

 
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  • Brian
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Re: Member name does not auto-fill in Dues Follow-up

3 years 7 months ago
#90058
{{membername}} is not a valid variable
Please check the pull down under the message box and select the correct name variable you want to use.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Emilio9491
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Re: Member name does not auto-fill in Dues Follow-up

3 years 7 months ago
#90060
Thank you.
That worked.
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  • SteveTheTechie
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Re: Member name does not auto-fill in Dues Follow-up

3 years 6 months ago
#90131
I looked into this.  {{membername}} & {{role}} are two variables that are deprecated and are being phased out... use {{name}} & {{officerrole}} instead--thow are what is documented in the drop-downs as Brian mentions.  

The two deprecated variable names are not guaranteed to work in all cases and I will totally ditch them at some point.
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