Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cannot launch admin console on website

  • SNBarker
  • SNBarker's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thanks: 0

Re: Cannot launch admin console on website

3 years 3 months ago
#90774
Works on my laptop, so issue resolved I guess. I tried two different browsers, Firefox and Safari on my mac, neither worked.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13924
  • Thanks: 4141

Re: Cannot launch admin console on website

3 years 3 months ago
#90775
Can you get to the website with your MAC?
If not are you using a VPN, we block many VPN because hackers love them.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
  • SNBarker
  • SNBarker's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thanks: 0

Re: Cannot launch admin console on website

3 years 3 months ago
#90800
Still the same issue - I can get to the website and even log in using password. But I cannot launch the admin console to get in and make changes. This is a problem I just started having with my desktop mac. I don't have this problem with my macbook pro. 
Thanks for any suggestions. 
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13924
  • Thanks: 4141

Re: Cannot launch admin console on website

3 years 3 months ago
#90801
Have you tried clearing your browser cache, or clicking the reload link at the bottom of your site?
Are you logging in with the ADMIN user and password? not you personal login?
Can you tell us more about your MAC what version of OSX?
What Browser and version are you using?
Are there any errors that pop up?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.164 seconds