Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Second Question - New Member Not getting email invite to Free Toast Host

  • Drob12
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Member lost access to free toasthost

2 years 2 weeks ago
#93630
Good Evening,

I have two situations.  

1. I have a member who used to be able to access the agendas and free toast hosts, but now she can't. I am not sure how to fix the problem. Do I need to remove her and re-add her? When I send out the meeting agenda, her email bounces back.

2. I have added a new member to Free Toasthost. Her name is crossed out, but she has not received the invitation email to accept access. What should I look at in the system?

Thank you in advance for your help!

Sincerely,
Donna Robinson
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Re: Member lost access to free toasthost

2 years 2 weeks ago
#93631
Please could you give us your club number, so that someone can investigate further.

The first name of the member(s) in question may also be useful.

Do NOT remove and re-add the existing member, or you lose all their history.

Get the new member to check their spam folder, as opt-in messages can sometimes go there.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

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Re: Member lost access to free toasthost

2 years 2 weeks ago
#93642
Thank you!  Our club number is 01142290, and the member's first name is Jesse.

Thank you,
Donna
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Re: Member lost access to free toasthost

2 years 2 weeks ago
#93646
1) her name is entered as Jessie
2) using her email to log in I can access the agenda but not update as she does not have a role that has update access, nor is she appointed officer as an updater by the admin,
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Member lost access to free toasthost

2 years 2 weeks ago
#93650
Good Morning!

Thank you so much for the information! How do I change her access to receive meeting agendas and sign up for meeting roles?

Donna
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Re: Member lost access to free toasthost

2 years 2 weeks ago - 2 years 2 weeks ago
#93651
Her mailbox is FULL, nothing you or I an do about that.

Sent To: "members-1142290@toastmastersclubs.org" , jessehamm0ck@outlook.com; Result: 554 5.2.2 mailbox full; STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionShutoffQuotaExceeded; Failed to process message due to a permanent exception with message [BeginDiagnosticData]The process failed to get the correct properties. 1.84300:02000000, 1.84300:9F000000, 1.84300:A1000000, 1.84300:01000000, 1.84300:08000000, 1.116652:82000000, 1.81836:04020000, 0.117068:03000000, 1.79180:02000000, 1.79180:9F000000, 1.79180:FA000000, 0.73100:14000000, 0.38698:47000000, 1.41134:87000000, 7.36354:010000000000010C01000000, 1.41134:87000000, 7.36354:010000000000010C87000000, 0.34102:6E2E5616, 5.29818:0000000030303033376666652D313863372D376130332D303030302D30303030303030303030303000383231, 5.55446:00000000333A30003536612D, 7.29828:134603C00300000064616330, 7.29832:000000C0030000005420382E, 4.45884:DD040000, 4.29880:DD040000, 4.59420:DD040000, 7.40840:010000000000010C18000000, 8.45434:FE7F0300C718037A000000000000000018000000, 1.46798:04000000, 5.10786:000000, mailboxfull; Subject: [Praisemasters Club] Fw: Longshoremen strike might affect you;]
# Matches=4
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 2 years 2 weeks ago by Brian.
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