Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

"on behalf of" name incorrectly showing

  • EastwoodTM
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"on behalf of" name incorrectly showing

1 year 1 month ago
#95906
Good day FTH support,

I'm using a generic VPE gmail address to email members on members-xxx@toastmasters.org.
The emails received by members appear as "Toastmasters Club xxx on behalf of <<old VPE name>> <server@toastmastersclubs.org>".
The generic VPE email doesn't have a name associated with it.

Can I change this on our freetoasthost website?
I checked the FTH Membership page and VPE gmail is still listed as "VPE's Email".
The President and Treasurer generic gmails don't have this issue - they appear exactly like the FTH Membership page name.

My first email from our VPE mailbox was on 10 July. Past VPEs didn't email from this mailbox to the member distribution list.

I have screenshots, but can't find an add file button to add.

Thanks,
Melanie
Club 5421290
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  • Heni
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Re: "on behalf of" name incorrectly showing

1 year 1 month ago
#95907
This isn't something I've dealt with personally, but I gather that email clients can save the display name associated with the email address and show it even when it's no longer relevant. Gmail is particularly notorious for doing this. In other words, it's likely that the problem is on your own computer and not the FTH server.

Sorry, I don't know specifically how to clear it. You'd need to wait for someone else to chime in.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

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  • Brian
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Re: "on behalf of" name incorrectly showing

1 year 1 month ago
#95950
This can be fixed if you go to "contacts.google.com" > "Other contacts" and delete the old contact there.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • EastwoodTM
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Re: "on behalf of" name incorrectly showing

1 year 3 weeks ago
#96108
Thanks Heni and Brian

Its fixed - it may have been a previously installed app on that generic VPE email account.
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