Migrating to FTH4

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If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

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Cannot Access Club website using Ezee Fiber Wifi

  • dbdewhurst
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Cannot Access Club website using Ezee Fiber Wifi

2 months 2 weeks ago - 2 months 2 weeks ago
#100512
I can no longer access either of my club websites.  My internet provider is Ezee Fiber.  Club number 8937 and 6918.
Last edit: 2 months 2 weeks ago by dbdewhurst.

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Re: Cannot Access Club website using Ezee Fiber Wifi

2 months 2 weeks ago
#100514
Your IP was blocked because of bot abuse.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

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Re: Cannot Access Club website using Ezee Fiber Wifi

2 months 2 weeks ago
#100528
What do I tell my internet provider?

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Re: Cannot Access Club website using Ezee Fiber Wifi

2 months 2 weeks ago
#100531
What do I tell my internet provider?  Also I never had this issue with my old internet service provider.  What exactly did I do if anything regarding the bot abuse.  If you really are supporting us at least tell us what we need to do to get things working again.  I can access the websites using cellular but not wifi.

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Re: Cannot Access Club website using Ezee Fiber Wifi

2 months 2 weeks ago
#100532
It is your specific IP what have you been doing from that IP address that would make the server think you are a bot 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

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Re: Cannot Access Club website using Ezee Fiber Wifi

2 months 2 weeks ago
#100534
  • Can you tell me which bot-protection system or web application firewall you're using? (For example, Cloudflare, ModSecurity, Imunify360, etc.)
  • Can you tell me exactly why 139.94.73.112 was classified as bot abuse? Was it:
    • Too many requests?
    • A bad IP reputation score?
    • A specific firewall rule?
    • Something else?
Could you also please provide the timestamp and firewall or bot-protection log entry for one of my failed connection attempts from IP address 139.94.73.112? I'd like to understand exactly what rule is being triggered."

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