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Unable to log in as admin - after the website layout was automatically updated

  • SaowaneeSC
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Unable to log in as admin - after the website layout was automatically updated

1 day 2 hours ago
#102784
Our Club number is 28679104

We are using FreeToastHost 4 format.   Recently the website layout was automatically updated.   We are no longer able to login as Admin.    The original layout has two seperates login - Member login and Admin login.   With the new layout, we do not see Admin Login anywhere.   With Member Login, the admin username and password provided an error.   Advice please.

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Re: Unable to log in as admin - after the website layout was automatically updated

1 day 1 hour ago
#102785
1) You are not the registered ClubAdmin you need to contact Shanon Vockovic[color=var(--tm-muted) !important]<shanon.vuckovic@dematic.com>

2) If she is not available Use this form and follow the directions[/color]
www.toastmastersclubs.org/welcome/change-admin/
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

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Re: Unable to log in as admin - after the website layout was automatically updated

2 hours 10 minutes ago
#102863
I am aware of that I am not an admin. However, the admin couldn't loggin either. We have Shanon Vockovic with shanon.vuckovic@dematic.com as the login username. She tried to login with Admin - username is 28679104. She tried the forget password and submit a new password. This still fail to login as Admin. Please advice

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Re: Unable to log in as admin - after the website layout was automatically updated

14 minutes ago - 14 minutes ago
#102866
The admin login name is admin-28679104, not just the club number on its own.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

Things to do before your site is migrated to FTH4: support.toastmastersclubs.org/blog/freet...ost-4-migration-faqs
Last edit: 14 minutes ago by Heni.

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